Our Services

Property Management

We offer a full, superior Property Management service. We are careful to choose the right tenants for you, carry out regular inspections, and keep you updated on your tenants and your property.

It is easy to find a Property Manager. What is not so easy is finding a Property Manager who looks after your property as you would, who exhibits an outstanding level of professionalism, and who genuinely cares about your investment or home.

However, at Corporate Relocation Specialists, that is exactly what you will find.

We are different because, as a boutique company, we provide a first-class, personal service for your property. We are dedicated to taking the time to properly carry out inspections, carrying out in-depth credit and reference checks, keeping on top of rent payments, and arranging highly-skilled tradespeople to do maintenance as you require.

After all, you own a superior property – so you deserve superior Property Management.

We understand that every Landlord’s situation is different, so whether you are living near your rental property, are out of town or overseas, Corporate Relocation Specialists will find a solution that is right for you. We are well-versed in New Zealand’s tenancy laws and ensure that both we, as your Property Managers, and your tenants are fully compliant with the Residential Tenancies Act.

You will have the advantage of our 25 years’ experience in the Property industry, plus the latest online technology to ensure that your paperwork is up-to-date. We have a state-of-the-art online system in which you can view all current and previous activity on your property, such as inspection reports and financial statements. These can be viewed at any time on our website, no matter where you are.

We are here to give you peace of mind that your asset is in good hands.

What else can you expect from us?

  • Effective marketing – to get the right tenants, you need to have a high profile. We advertise on Realestate.co.nz, Trade Me, and our own website. This advertising ensures complete exposure for your property.
  • Careful tenant selection – to ensure we can trust them with your property, all tenants are thoroughly vetted before we complete the paperwork, including credit and reference checks.
  • Zero tolerance for rent arrears – we understand that your cashflow is paramount. Therefore, all rent is paid to us by automatic payment, which is reconciled every day. This means that, should a tenant fail to pay their rent, we will know immediately. The tenant will be contacted that very day, and continually followed up until they pay. If they do not pay, they will be issued with a 14-day notice to remedy as per the Residential Tenancies Act, and after that has elapsed with no payment their tenancy may be terminated.
  • Maintenance and repairs – if, during an inspection we notice any potential maintenance issues, we will inform you of any tasks we recommend. We will arrange any urgent repairs below a certain pre-approved value; anything else is done only on your instruction. We can also arrange general maintenance on your behalf, including cleaning, lawn mowing, plumbing, and electrical repairs.
  • Tenancy agreement and pre-tenancy inspections – we work in accordance with the Residential Tenancies Act , under which all tenancy agreements and initial tenancy inspections are completed and signed by both your Property Manager and Tenant.
  • Regular inspections – we inspect your property once in the first month, then every three months for the duration of the tenancy. After each inspection you will receive a written report with photographs and suggested maintenance work. We also undertake an inspection the day after the tenant has left, before any bond is released, to ensure the home has been cleaned to an acceptable standard and no damage has been done by the tenants.
  • Bond collection and lodgement – we collect four weeks’ rent as bond, which is lodged with the Department of Building and Housing as required by law. The bond will not be released to the tenant until we are satisfied with the property’s condition and that the rent is up to date.
  • Personal attention – Corporate Relocation Specialists is a boutique company; you will deal directly with us, and we will personally handle the entire process of finding a tenant and managing your property.
  • Disputes and mediation – we take care of all applications for dispute resolution under the RTA. We will attend mediation sessions and any Tenancy Tribunal hearings until the situation is resolved, if required, and keep you in the loop.
  • Financial statements – you will automatically receive a monthly financial statement detailing rent collected and payments made on your behalf, including any invoices, as well as an end-of-year financial statement detailing all income and expenditure for the year. With our Property Management System, you have the ability to log into our website and view reports and invoices at will.
  • Transparent fees – if you would like to see our Management Agreement, just ask. We are happy to discuss our fee structure at any time.


Maintenance of your property

There is much more to managing your property than merely confirming your tenants are paying their rent.

Keeping the property in good condition and swiftly dealing with urgent problems is extremely important, too. Over the years, we have handpicked a list of trusted maintenance contractors who can take care of all home maintenance tasks at competitive rates.

You may nominate a pre-approved amount for repairs so we can go ahead with repairing minor issues without delay. Any repairs that are likely to cost more than this pre-determined amount will only be done with your consent.

We undertake to inspect your property at least once every three months – more often if maintenance work is being done, so we can check it is going to plan. When a new tenant moves in, we also visit them after two weeks so we can make sure they have not noticed anything untoward, and that they are using the property correctly.

We can also suggest small improvements that may help increase the value of your property, both for rent and resale. Of course, the final decision on any optional maintenance rests with you, the Landlord.

After each inspection, we will send you a detailed report complete with photographs, so that you can keep track of your property’s maintenance over time and have the assurance that all is well.


Rent Appraisals

Are you unsure of how much rent to charge? Part of our service is helping you set your rent at market rates. Charging the correct amount of rent will help ensure your property is tenanted as quickly as possible, without costly downtime, and will provide you with an optimal return on your investment.

Market rent is based on a variety of factors, including the location, features of your particular property, your target tenants, other properties on the rental market, and even the time of year – and we carefully keep track of all those variables to ensure that they are reflected in the rent for your property.

Corporate Relocation Specialists’ Managing Director, Robyn McLennan, is an accomplished property specialist with a successful career spanning more than 25 years. Her in-depth knowledge of Hamilton’s Property Market has given her a unique insight into optimising rental returns.

It is this capability that we leverage when considering how to maximise returns on your own rental investment, protect your valuable asset, and ensure that your property is skilfully managed with minimal workload on your part.

Contact us to get started.